Gift Cards (Game Vouchers)
Please keep in mind that all of our cards are digital codes that cannot be returned or refunded once purchased and delivered. So please make sure to choose the right product, With the correct store country in the correct currency before you buy it, We cannot refund or exchange products that have been sent to the customer. The reason for this is that we have no guarantee that the code, delivered immediately after purchase, It is still not used. thanks for understanding!
However , We offer a money back guarantee for our digital codes. If the sent code does not work, We will do everything to help you solve this problem. Customer service can be reached through the chat on the site or the application
Recharge games via id
- Any game to which credit has been credited is considered final.
- If the customer enters the wrong login/player ID credentials for refill, Once the order is delivered, Money cannot be returned.
- The bonus premium is given by the game authority, No refunds are possible if the bonus increase is not credited to your account.
- Any form of CD key, gift card, game points, or prepaid card purchases are not refundable or exchangeable.
stock shortage
- In the event that you submit a request with a valid receipt and we have out of stock, you can request a refund
- You cannot request a refund from the wallet
- When adding a balance to a wallet, it is considered final and valid for use within the site
- If your purchase is eligible for a refund, Please contact our customer support service through the Contact Us page
other reasons
In the event that you made a request and your request was not accepted due to failure to follow the instructions inside the site, we do not return the money outside the site, it will be added to your account within the site
exchange
We do not exchange the item unless there is an error or problem with the item sold